Links to national contact points in other countries

COUNTRY NAME OF INSTITUTION E-MAIL PHONE
AUSTRIA Gesundheit Österreich GmbH patientenmobilitaet@goeg.at  
BELGIUM Soins de santé transfrontaliers information@crossborderhealthcare.be  
BULGARIA National Health Insurance Fund crossbordercare@nhif.bg  
CYPRUS Ministry of Health ncpcrossborderhealthcare@moh.gov.cy  
CROATIA Hrvatski zavod za zdravstveno osiguranje ncp-croatia@hzzo.hr +385 1 644 90 90
CZECH REPUBLIC Health Insurance Bureau info@kancelarzp.cz  
DENMARK Danish Patient Safety Authority pob@patientombuddet.dk  
ESTONIA Estonian Health Insurance Fund info@haigekassa.ee  
FINLAND Kela (Kansanelakelaitos) - Social Insurance Institution of Finland yhteyspiste@kela.fi +358 20 63 40 400
FRANCE The Centre des Liaisons Européennes et Internationales de Sécurité Sociale (CLEISS) soinstransfrontaliers@cleiss.fr  
GERMANY EU-Patienten.deGKV-Spitzenverband, Deutsche Verbindungsstelle Krankenversicherung – Ausland info@eu-patienten.de +49 228 9530 – 800
GREECE EOPY – National organization for health care services, provision division of international affairs,
National Contact Points GR department
ncp_gr@eopyy.gov.gr  
HUNGARY National Center for Patients' Rights and Documentation info@patientsrights.hu  
ICELAND Icelandic Health Insurance - International Department international@sjukra.is  
IRELAND Cross-Border Healthcare Directive Department HSE Overseas Section Dr Steevens' Hospital Crossborderdirective@hse.ie +353 1 6352375
ITALY Ministry of Health – General Directorate for Health planning ncpitaly@sanita.it  
LATVIA National Health Service nvd@vmnvd.gov.lv +371 67045005
LITHUANIA State Health Care Accreditation Agency under the Ministry of Health

National Health Insurance Fund under the Ministry of Health

vaspvt@vaspvt.gov.lt

vlk@vlk.lt

 
LUXEMBOURG

Service national d’information et de médiation santé

Caisse nationale de santé (CNS)

info@mediateursante.lu

cns@secu.lu

 (+352) 247-75515

(+352) 2757-1

MALTA Ministry for Health crossborderhealth@gov.mt +356 21220501
NETHERLANDS Health Care Insurance Board (CVZ)    
NORWAY The Norwegian Health Economics Administration servicesenteret@helfo.no  
POLAND National Health Fund ca17@nfz.gov.pl  
PORTUGAL The Central Administration of the Health System diretiva.pcn@acss.min-saude.pt  
ROMANIA National Health Insurance House pnc@casan.ro  
SLOVAKIA Úrad pre dohľad nad zdravotnou starostlivosťou (Health care Surveillance Authority) web@udzs-sk.sk  
SPAIN Ministry of Health, Social Services and Equity oiac@msssi.es  
SWEDEN Socialstyrelsen (The National Board of Health and Welfare) socialstyrelsen@socialstyrelsen.se  
UNITED KINGDOM NHS england.contactus@nhs.net